Sign your child in on an Android device

When you use Family Link to manage your child's Google Business relationship, you can sign them in to nearly Google services on their Android device. You can likewise sign your child in on other devices and sign them in with a school account.

What happens when my child is signed in

Sign in on an Android device

If yous manage your kid's Google Account with Family Link, you can sign them in on devices with Android v.one and higher. Your child can't sign in on devices with Android five.0 and lower while their business relationship is managed with Family unit Link.

Important: If you added supervision to your child'south previously existing Google Account, you'll demand their help to sign in or unlock their device. If your child doesn't have a child business relationship, create a child account for them.

Step 1: Remove whatever previous business relationship on the device

Important: When you remove your child'due south account from the device, data associated with that account will no longer exist on the device. This includes emails, contacts, device settings, and parent supervision settings. If you sign your child'due south account dorsum in on the device, the associated information will be available once more on the device.

To remove a child'due south account:

On your child'southward Android device:

  1. Open the Settings app.
  2. Tap Accounts. If you don't observe "Accounts," tap Users & accounts.
  3. Tap the account you desire to remove ​and then Remove account.
  4. If this is the only Google Account on the phone, enter your phone'due south pattern, PIN, or password for security.

Tip:If your kid's device isn't connected to the Internet, use the parent admission code found in your Family Link app to remove their account.

Footstep ii: Reset the device

Of import: If yous want to erase a device so another child tin can employ it, first remove all signed-in accounts from the device. If y'all don't, you'll need to sign in with the previously signed-in Google Account after the device is erased.

  1. Optional: Back upward the data from the device and download it on another device.
  2. Manufactory reset the device.

Step 3: Sign your kid in

Sign your child in during setup:

  1. Turn on the device.
  2. When prompted, sign in with your kid's Google Account. Verify that yous're a parent.
  3. Follow the on-screen instructions to gear up the device.
  4. Once setup is complete, your child can utilise the device.

Sign your child in later:

  1. Open the device's Settings app.
  2. Tap Accounts. If you can't find "Accounts," tap Users & accounts and then Add account.
  3. When prompted, sign in with your kid's Google Account. Verify that you're a parent.
  4. Follow the on-screen instructions to prepare upwards the device.

Tip: If y'all tin can't sign your child in to their Android device subsequently a manufacturing plant reset, you may need to follow these steps.

Step 4: (Optional) Add together a second user profile to your kid'due south device

The steps below only piece of work if your child's device allows multiple profiles. Bank check the device manufacturer's support page for more data.

Of import:

  • You can simply add 1 child account per user profile.
  • If you add other user profiles to which your child's account isn't signed in, your Family Link settings for your child'due south account won't apply to the new user profiles.
  • Utilize a countersign or pin to lock whatever other profiles. This makes sure your child doesn't switch users and bypass parental settings.

Footstep 1: Allow additional users

  1. On your device, open the Family unit Link appFamily Link.
  2. Select your child's device.
  3. On the card with your child's device, tap View settings.
  4. Plow on Add/Remove user.

Tip: To manage your kid's account on the web, click on your child'south proper noun at g.co/YourFamily .

Step ii: Add another user to the device

If the instructions below don't work, search your device manufacturer'southward help heart for how to add together some other user profile.

Tip: Add together a screen lock for the new profile to make sure your child can't switch user profiles.

Step three: Turn off Add together/Remove user

  1. On your device, open the Family unit Link appFamily Link.
  2. Select your kid's device.
  3. On the carte du jour with your child'due south device, tap View settings.
  4. Turn off Add/Remove user.

Footstep four: Switch between users

  1. From the top of the home screen, swipe downward with 2 fingers.
  2. At the superlative correct, tapthe user icon.
  3. Tap the user you desire to switch to.

Troubleshoot

Fix sign in issues

If you lot can't sign in with your child's account, endeavor the steps below.

Footstep 1: Add together your parent account

  1. On your child's device, open the Settings app Settings.
  2. Tap Users & accounts and then Add together business relationship.
  3. Sign in with the parent account you lot use with Family Link.

Stride 2: Update Google Play services

On your child's Android device, follow these steps to update Google Play Services.

Brand sure Google Play services is updated before you move on to Step three.

Step 3: Add together your kid's account

  1. On your child'southward device, open the Settings app Settings.
  2. Tap Users & accounts.
  3. Tap your parent account and then Remove business relationship.
  4. Tap Add together business relationship.
  5. Sign in with your child's account.

Gear up password errors

"Wrong password. Try again."

This error shows if your username and password combination is wrong. Make sure in that location are no mistakes in your username or password when you lot enter them again.

If yous forgot your child'southward password, learn how to reset it.

"Your username and password don't lucifer."

This error shows if your device has a version of Android that's likewise old to work with Family unit Link. If you see this fault, update your software.

Sign in on other devices

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